Job Description

This role is Individually accountable for Managing Telesales and Affluent Sales Managers to increase profitability & meet business targets. Area Oversight Responsibilities:

• Manages sales support processes to ensure the profitability of Offices under his/her control & to meet business targets
• Supervises the Administrative processes of all offices under control to ensure efficient use of resources
• Responsible for customer service excellence within the units

Budget Control:

• Manages the team’s budget

Sales/ Productivity:

• Manages sales processes to ensure profitability.
• Identifies potential new markets & opens up the markets with the assistance of the Sales Manager.
• Develops local market & resource plan.
• Monitors team’s results.

Stakeholder Management:

• Responsible for both internal and external relationship management with key stakeholders.

Team Effectiveness:

• Individually accountable for staff time, tasks, and output quality.
• Balances own priorities with directing and motivating others.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.
• Responsible for the direct management of all teams under their control
• Develops team members and prepares them for higher responsibilities.

Personal Effectiveness:

• Collaborate effectively with others to achieve team results
• Makes increased contributions by broadening individual Skills
• Accepts and Lives the Company Values and Behaviours.

Requirements

• Relevant degree in Insurance or Business Administration from an accredited tertiary institution.
• 6 years or more experience in a similar role within the insurance industry or a bank with a proven track record of exceptional performance.

Competencies

• Innovative
• Attention to detail.
• Customer Relations/Relationship Management
• Reporting
• Technical Knowledge
• Execution
• Initiating Action/Proactive

Method of Application

Apply through the Official Company Website

Closing Date of Application: Sunday, 16th July 2023

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