Job Summary:
TechnoServe Ghana seeks a highly skilled Senior Human Resources Specialist as a competent advisor to senior management and all local staff, successfully rolling out TechnoServe policies and procedures, knowing when to escalate any non-compliant, or ethically questionable activities beyond local management. The Senior Human Resources Specialist will report to the Country Director with a dotted line to the Human Resources Business Partner – West Africa Region.
Primary Functions & Responsibilities:
The Senior Human Resources Specialist is responsible for:
Develop and/or update the local Employee Handbook, in collaboration with the HRBP
Lead the annual performance review process to provide training and ensure evaluations are completed in a professional and timely manner
Manage all local recruitment and partner with HQ HR on international hires
Manage all aspects of local payroll, including regularly ensuring compliance with local labor laws and tax regulations
Manage all aspects of leave administration
Manage all aspects of existing local benefit plans, including vendor management and invoicing
Manage all aspects of hiring new staff including contract templates, required paperwork and new hire orientations
Help manage work authorization issues related to international staff assigned to the country office
Assist in rolling out salary scales in collaboration with the HRBP
Manage all staff exits, including severance, if applicable, exit interviews and other exit payments and releases
Develop and implement disciplinary actions, in collaboration with the HRBP
Assist with local ethics investigations
Communication and enforcement of HR policies and procedures
Manage all aspects of HQ HRIS protocols including timely and accurate entries; secure storage of other personnel information / files required by local laws
Proactively and confidentially assist with employee relations issues, including the Country Director and with guidance from the HRBP
Required skills and experience:
A Bachelor’s degree in a relevant field, such as Business Administration, Human Resources, Organization Psychology, Social Sciences, LLB and a minimum of 5 years of experience in Human Resource Management OR a master’s degree and 3 years of similar experience
Experience in an international NGO is an added advantage
Computer literacy with excellent MS Word, MS Excel, Outlook, and PowerPoint skills
Outstanding interpersonal communication skills, including a proven ability to maintain constructive relationships with colleagues and partners, both in-person and virtually.
Strong sense of integrity, objectivity, and confidentiality
Solutions oriented; Ability to identify and understand issues and triangulate information to draw conclusions and develop appropriate solutions.
Desired Skills
Self-starter, energetic, and friendly
Comfortable with new ways of thinking and working
Engages people and empowers them to deliver on promises
Maintains integrity and personal reputation
Ability to analyze complex issues and propose solutions
Reviews information quickly and does not hesitate to try out solutions
Passionate about knowledge learning and sharing
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