Vacancy for Head – Growth Office (Marketing, Clients and Industries and Executive Relationship) at Deloitte

About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 412,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.
    
Deloitte West Africa is a cluster of Deloitte offices that has joined together to provide seamless cross-border services to our clients in the region and to pass on the benefits of scale and access to resources that this organisation can generate. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across these regions: Nigeria and Ghana.  
 
In Ghana, Deloitte is one of the leading professional services organizations, specializing in providing Audit and Assurance, Tax & Regulatory, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services to consumer, telecommunications, life sciences and healthcare, energy and resources, government and public services.
 
Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the workspace and we aim to encourage work/life balance, supporting them in all aspects of their lives. 

About the Growth Office

Growth Office helps position Deloitte as the first choice of top sought-after clients. We provide resources and expertise to support client-facing teams win new engagements, retain clients and increase our market share. We leverage on our industry insights and promote cross-function collaboration across Deloitte to bring about synergies which help us serve our clients better. Our strategy is centered on supporting our people to win and deliver impactful work to our clients.

Role Summary

• The Manager of Growth Office is responsible for supervising and coordinating all activities in the Growth Office unit, boldly positioning the Deloitte Brand in the markets we play in.

Key Responsibilities:

• Deepen the Firm’s Growth Office delivery in the market.
• Develop and document an annual strategic market plan, setting out our understanding of the market, who we are and where we want to play, the relevant structures and processes required for successes and how we will measure performance.
• Enhance our winning business culture to ensure that all people involved in our market facing activities are aware of their responsibilities to sell in a One Deloitte context and are motivated and equipped to do so.
• Build on our industry programmes to enable us to dominate in our chosen industries by:

1. Focused positioning
2. Concentrating on key clients and prospects
3. Setting targets and
4. Mobilizing, coordinating and supporting our activities for marketplace success

• Build on and introduce new appropriate client programmes, including:

1. Client account teams and planning
2. A distinctive client experience programme to differentiate us in the market
3. Lead client service partner training and development
4. Client service assessments to measure the success of our client engagement.

• Boldly position our brand through:

1. Leveraging off the global activities
2. Targeted development and distribution of appropriate thought leadership to position our capabilities and the eminence of our people
3. Exploring and using appropriate channels, including digital marketing

• Introduce new Growth Office enabling processes including knowledge management, research and customer relationship management.
• Participate in the appropriate Growth Office governance processes including integration with the African and Global Growth Office structures of Deloitte.
• Contribute to embedding quality practices within the Growth Office function.

Candidates must have:

• A minimum of second class upper in a relevant bachelor’s degree.
• Master’s in business administration (MBA) 
• A professional qualification in marketing. (CIM-UK/CIMG)
• 10 years cognate experience in industry or professional services delivery. 

Software Skill Requirements

• Proficiency in the use of computer packages such as Microsoft Word, Excel, Outlook, PowerPoint, Project Office, Access, etc.
• Self-starter with initiative and ability to manage a variety of programs.
• The ability to work with various stakeholders and across different levels within and across the organization as well as outside.
• Numerate with the ability to analyze and interpret data.

What Impact Will You Make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. 

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. 

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.

Deadline:  18th August 2023